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Building a Joyful, Resilient and Positive Workplace

Working in a correctional environment requires professionalism, resilience and teamwork every day. This retreat provides an opportunity to step away from daily operational demands, reconnect with colleagues, celebrate team strengths and co-create practical ways to build a more joyful, resilient and supportive workplace. Through experiential learning, reflection and collaborative activities, participants will strengthen relationships, enhance communication and leave with practical ideas that can be implemented immediately.

Objective

• Understand the importance of resilience and positivity in the workplace.
• Build stronger workplace relationships through empathy, appreciation and mindful communication.
• Commit to simple daily practices that promote team growth.
• Apply practical strategies to foster a happier and more supportive workplace culture.
• Generate meaningful ideas that make the workplace more joyful and engaging.

Outline

Module 1 – Reconnecting with Purpose: The Power of Joy and Positivity at Work

• Purpose: Establish a positive foundation and reconnect participants with the impact they have on workplace culture.
• Learning Outcomes: Understand resilience, identify personal energy sources and recognise the ripple effect of positive behaviours.
• Key Topics: Joy, resilience, Circle of Control, emotional contagion, energy management.
• Activities: The Best Team I've Ever Worked With, Energy Audit, and Resilience Backpack.
• Workplace Application: Develop three personal resilience habits.

Module 2 – Building Stronger Workplace Relationships Through 5 Ways of Appreciation

• Purpose: Strengthen trust and psychological safety through meaningful appreciation.
• Learning Outcomes: Recognise different appreciation preferences and build stronger relationships.
• Key Topics: Five Languages of Appreciation at Work, recognition, empathy, trust.
• Activities: Appreciation Profile, Appreciation Bingo and Partner Interview.
• Workplace Application: Identify five simple appreciation habits for the team.

Module 3 – Communicating with Empathy and Understanding

• Purpose: Reduce misunderstandings through better communication.
• Learning Outcomes: Improve listening, empathy and awareness of communication barriers.
• Key Topics: Perception, deletion, assumptions, listening levels, mindful communication.
• Activities: Perception illusion, Paper Folding exercise, Listening Challenge, CRAFT communication model.
• Workplace Application: Communication commitments for shift handovers, meetings and feedback.

Module 4 – Creating a Joyful and Engaging Workplace and Turning Ideas into Action

• Purpose: Generate practical solutions that strengthen workplace culture and team engagement.
• Learning Outcomes: Co-design realistic initiatives that increase morale, collaboration and ownership.
• Key Topics: Recognition, belonging, collaboration, psychological safety, continuous improvement.
• Activities: Culture Design Lab, and Team Action Canvas.
• Workplace Application: Prioritise one quick win and one team initiative for implementation.

Module 5 – Action Plan

• Purpose: Translate learning into sustainable behavioural change.
• Learning Outcomes: Commit to practical actions and support colleagues through accountability.
• Key Topics: Habit formation, accountability, peer coaching.
• Activities: Peer Coaching, 30-Day Action Plan, and Ripple Effect appreciation activity.
• Workplace Application: Personal, team and organisational commitments.

Overall, the five modules create the following journey:

1. Reconnect with yourself – purpose, resilience and positive energy.
2. Reconnect with others – appreciation and trust.
3. Communicate more effectively – empathy, listening and clarity.
4. Shape the culture together – practical ideas for a better workplace.
5. Make it stick – commitments, accountability and sustained action.

Methodology

This programme is designed to be high-energy, engaging and experiential, combining interactive activities, meaningful conversations, reflection and workplace application. Participants will experience insightful “a-ha” moments, genuine connection and shared laughter while exploring practical strategies that can be immediately applied in the correctional environment. Every activity is designed to build confidence, strengthen relationships and equip participants with realistic actions that create a more positive, resilient and collaborative workplace.

Profile of Celina Anne Gan

ACTA qualified, Certified “Colored Brain Communication”, Certified Human Motivation, Certified Mastery in Dynamic Speaking, AIOBP, ICF, NLP, Body Language


Over 25 years of working in Asia and Europe, Celina Gan has accumulated a vast experience and know-how in working and training participants from different cultures and work backgrounds. Celina conducts workshops in Asia, Qatar and the UK to MNCs, the civil service, IT, educational, shipping, health and airline companies.

Celina was previously a UK Trademark Attorney, Legal Consultant, Head of Copyright and Advisory; Manager of Global Legal Accounts; and Contracts & Commercial Advisor in the UK, Spain, Malaysia and Singapore. In 2012, Celina moved into full time training, being ACTA qualified; and a certified “Colored Brain Communication” trainer; certified Human Motivation and certified Mastery in Dynamic Speaking, both accredited by the American Institute of Business Psychology. She is also certified as a coach and mentor accredited by the International Coaching Federation; certified in Neuro Semantics and Neuro Linguistic Programming; and a Body Language Coach.

Her substantive work, consulting and training experience with the above industries have deepened her understanding of the many challenges faced by different entities, leaders and individuals in an ever changing environment. Celina is therefore able to bring to her clients, realistic and workable practices and options to achieve desired goals and objectives.

Celina is very passionate about training. Her style of training engages participants in practical sessions with personable examples, humour and hands-on activities for instant understanding and applicability. Celina’s motto is: “Stretch your Comfort Zone; Expand your Boundaries; and Enable Transitions to Take Place”.

Celina’s areas of expertise are: Tap into the Power of “Colored Brain Communication” to Elevate the Way You Interact and Build Better Relationships at Work; Uncover Your Top 3 “Emotional Drivers” for Smarter Choices and a Happier Life; Knowing Me, Knowing You – The Key to Unlocking Effective Collaboration; Effective Business Writing; Impactful Negotiation Skills; Leadership People Management; Building High Performance Teams; Managerial and Supervisory Skills; Personal Effectiveness and Being an Employee of Value; Taking Initiatives and Excel at Work and Life; Problem Solving and Innovation; Critical and Creative Thinking; and Time Management and Mastery.

Some of the clients include the Singapore Public Service Division; Defense Science and Technology Agency; Singapore Ministry of Education; Ministry of Manpower; Ministry of Finance; Ministry of Health, Ministry of Home Affairs, Ministry of Law; Home Team Science & Technology Industry; Commercial Affairs Department; Immigration & Checkpoint Authority; State Courts; Singapore Police Force; Traffic Police; Agency for Integrated Care; Sports SG; Gardens by the Bay; Lululemon; Land Transport Authority; SMRT Corporation; Singapore Kindness Movement; SAA Architects; Schneider Electric; Hoya Electronics; Chemical Industries; Logisteed Asia-Pacific Pte Ltd; Accenture; Fairchild Semiconductor; Philip Lumiled; Broadcom; Intel; Dell; Agilent; Western Digital Singapore and Malaysia; Applied Materials; Health Promotion Board; Singhealth Polyclinic; Singapore General Hospital; Penang Adventist Hospital; The Royal Airforce Clinic in the UK; ISCA; MDIS; Nestle; MSIG Travel Insurance; Unix Line, Braemar Shipping Services, PSA Singapore; Quest Malaysia; Silterra Malaysia; Venture Electronics; Logisteed; Avet Asia; Lululemon; Brainy Bunch; UOB; Regent’s University; London; BathSpa University UK; Nanyang Technological University; Buckingham University UK; Temasek Polytechnic; Singapore Polytechnic; Singapore Institute of Technology; Ngee Ann Poly; NAFA; Singapore Institute of Management Nanyang Primary School, The Muslim Coverts Association of Singapore; Securities Industry Development Corporation; British Broadcasting Corporation; Price Waterhouse Coopers; Singapore Sembawang Airbase; Royal Brunei Airlines; Brunei Investment Agency; Qatar Gas, Qatar; etc.

Celina has also won the award for Extraordinary DC Consultant in Singapore for 2024.