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The AI Productivity Advantage - Master AI Fundamentals & Prompt Engineering To Work Smarter

AI can help professionals write, analyse, summarise, brainstorm and solve problems faster, but productivity depends on knowing how to use it effectively.

This practical workshop introduces the fundamentals of Generative AI and Prompt Engineering. Participants learn how to give AI better instructions, improve responses, verify outputs and apply AI to everyday workplace tasks.

UNDERSTAND → PROMPT → REFINE → APPLY

Course Pre-Requisites

• No prior AI or prompt engineering knowledge required.
• No software installation is necessary.
• Participants must bring an internet-enabled laptop.
• Access to an organisation-approved AI platform is recommended.
• Bring one real workplace task or challenge.
• Anonymise confidential organisational information.

Objective

By the end of the programme, participants will be able to:

• Understand Generative AI fundamentals.
• Identify suitable workplace AI applications.
• Write effective prompts using R.O.C.O.
• Improve and refine AI-generated outputs.
• Recognise AI limitations and verify information.
• Apply AI to everyday productivity tasks.
• Create reusable prompts for recurring work.

Outline

Module 1: UNDERSTAND
Know What AI Can Do

• Generative AI fundamentals
• Workplace AI applications
• AI limitations and risks
• Human + AI collaboration

Activity: AI or Human?
Identify what to automate, augment or retain.

Module 2: PROMPT
Ask Better, Get Better
Learn the R.O.C.O. Prompt Framework:

• R – Role: Who should AI act as?
• O – Objective: What must it accomplish?
• C – Context: What does AI need to know?
• O – Output: How should it respond?

Activity: Prompt Makeover
Transform weak prompts into clear, powerful instructions.

Module 3: REFINE
Improve the First Answer

• Review AI-generated outputs
• Use effective follow-up prompts
• Challenge assumptions
• Check and verify information

Activity: Prompt Improvement Challenge
Improve an AI response through iterative prompting.

Module 4: APPLY
Work Smarter with AI
Apply AI to:

• Emails and communication
• Reports and summaries
• Brainstorming and ideation
• Analysis and problem-solving
• Reusable workplace prompts

Activity: AI Productivity Challenge
Redesign a real workplace task using AI.

Key Takeaway

UNDERSTAND what AI can do
↓
PROMPT it clearly
↓
REFINE and verify the output
↓
APPLY it to real work
Better Prompts → Better Outputs → Smarter Work → Higher Productivity

Who should attend

• Managers
• Executives
• Team Leaders
• Government Officers
• HR & L&D Professionals
• Operations & Project Teams
• Sales & Customer Service Teams
• Trainers
• SME Owners
• Knowledge Workers

No coding or prior AI knowledge required.

Profile of Santhanaram Jayaram

Santhanaram Jayaram has more than 28 years of experience in both the private and public sector including Financial Services - Retail and Learning and Development. Qualified for the Million Dollar Round Table in 2005, 2006 & 2007. Author of Ram up your Laughter. Appeared on National TV, Radio, Print. Current Board of Director for a Credit Co- operative with over 43,500 members (Telecoms Credit Co-operative) and Director of Security companies - Security Masters and Secure Guard.

With his versatility, engaging presence and diverse industry experience in hosting, facilitating and relating to a diverse group ranging from the PMETs to the C-suite, such as Lee Kuan Yew's School of Public Policy’s Senior Management Program, Regional Agency Workshop QBE Insurance, Regional Symposiums Strategic Project Management: Greater Business Results in Uncertain economy, Project of the Year Award by Project Management Institute Singapore, Ram has also appeared in Print, Radio ,National TV and on Netflix.

Besides personalising and customizing trainings to multi-national corporations, universities, and private associations, he also specialises in helping top level executives to improve their operational efficiencies; relate better thru communication skills, pioneer creativity thru design thinking skills, become better leaders thru leadership and people management, deliver greater service excellence and move up the next level thru career coaching.

Ram’s Qualifications: 

• Master of Business Administration (Oklahoma City University)
• Bachelor of Science (Hons) (University of Bradford)
• Master NLP Practicioner (American Board of Neuro-Linguistic Psychology)
• WSQ Advance Certification in Training and Assessment (ACTA), Workforce Singapore
• Certified in Train-the-Trainer Certification Program - Bringing Out the Best in Yourself at Work
• Certified in IDENTI3 Level 2 Accreditation
• Certified in Belbin Team Role Accreditation
• Certified Practitioner and Trainer in FIRO-B® and FIRO-Business® Instruments (CPP Asia Pacific)
• Certified Practitioner and Trainer in Enneagram Spectrum of Personality Styles

Selected Client Organizations:

• Daimler Financial Services
• Marina Bay Sands
• Resort World Sentosa
• Starbucks
• Singapore Airlines
• Mcdonald’s
• Port of Singapore Authority
• SMRT
• UOB Bank
• UBS Bank