Andy Chong
Psychological Safety & Team Effectiveness Practitioner (CPSTEP) | IBM Enterprise Design Thinking Instructor | LEGO® Serious Play® Facilitator | ACTA Certified Trainer | Certified ScrumMaster (CSM) | Certified Scrum Product Owner (CSPO) | Developer of the Core Drive Framework | Human-Centered Leadership | Systems Thinking | Design Thinking | Team Effectiveness | Innovation Facilitation
Andy Chong is a facilitator, learning designer, and human-centered design practitioner who specialises in helping organisations build stronger leaders, healthier teams, and more engaging workplaces. He is passionate about understanding what drives people at work and translating complex organisational challenges into practical, people-centered solutions.
With more than a decade of experience across technology, public service, education, and the social impact sector, Andy has designed and facilitated programmes for leaders, managers, and teams navigating transformation, innovation, collaboration, and organisational change. His experience spans leadership development, team effectiveness, design thinking, agile ways of working, service design, and employee experience.
Andy is the developer of the Core Drive, a workplace motivation framework that helps individuals and organisations understand the underlying drivers that influence engagement, collaboration, decision making, and performance. Drawing on behavioural science, systems thinking, and organisational research, the framework enables leaders to move beyond assumptions and create environments where people can do their best work.
Known for his thoughtful facilitation style, Andy creates highly interactive learning experiences that encourage reflection, meaningful conversations, and practical application. Rather than relying on theory alone, he blends storytelling, design methods, structured dialogue, and experiential activities to help participants uncover insights they can immediately apply in their work.
His areas of expertise include Human-Centered Leadership, Psychological Safety, Team Effectiveness, Team Resilience, Design Thinking, Systems Thinking, Innovation Facilitation, Employee Motivation, Leadership Communication, Collaboration, Problem Solving, Workshop Facilitation, Service Design, Agile Mindsets, and Organisational Sensemaking.
Sampling of Clients - Singapore
IBM, Citibank, Borouge, Sony, P&G, Shiseido Asia Pacific, Akamai, Harley Davidson, Schneider Electric, SingHealth, Sentosa Development Corporation, MOH, MOE, MHA
Sampling of Clients - Malaysia
Petra Energy, Telekom Malaysia, Ørsted,Prudential, NCR
Certifications & Professional Development
- Psychological Safety & Team Effectiveness Practitioner (CPSTEP)
- Advanced Certificate in Training & Assessment (ACTA)
- Certified Enterprise Design Thinking Instructor (IBM)
- Certified Human-Centred Design Facilitator (IDEO)
- Certified Critical Thinking & Research Analyst (CCTRA)
- Certified Agile Team Facilitation & Coaching (ICAgile)
- Certified Scrum Master (CSM)
- Certified Scrum Product Owner (CSPO)
- Certified LEGO® Serious Play® Facilitator
- Certified Facilitator, Pro.Play Method
- Certified Game Thinking Coach
Training Topic(s)
